Latest News

eRAP MRN Patient Lookup 9/3/2019

This has been resolved.

The eRAP MRN lookup functionality is continuing to have an issue. We will let you know on the eRAP home page when this issue has been resolved. 

We apologize for any inconvenience this may cause to your workflow.

Please contact with any questions.

eRAP MRN Lookup 8/28/2019

eRAP is experiencing some difficulty with the Patient Lookup functionality.

We are working on the issue and will let you know as soon as it is repaired.

eRAP Patient Lookup 6/18/2019

This has been resolved.

eRAP is experiencing some difficulty with the Patient Lookup functionality.

We are working on the issue and will let you know as soon as it is repaired.

Reminder: New eRAP Service Desk process 5/24/2019 5/23/2019

New Service Desk process

Scientific Computing is modifying the eRAP support process. The eRAP support email automatic ticket generation will be replaced with submitting a manual ticket on the eRAP Service Desk Customer Portal. This will enable better reporting which will allow us to make necessary changes to enhance the user experience.

This change will happen on May 24, 2019.

Starting May 24, You will need to email eRAP Support User Support to get access to the eRAP service desk.  After we set up your account, we will ask that you submit a ticket on the eRAP service desk.

After May 24th, please continue to use the email address to communicate with the User Support team if you are unable to log in to the customer portal.

If you are in need of a new user account or project access, you will still need to use to submit a ticket.

eRAP Chargeback Rate 1/3/2019

For eRAP programming (custom database, custom reports, change requests or other programming) there is a charge of $120.00/hour. Requesters must provide an account number to be charged via funds transfer. Please plan funding for eRAP services in your grant applications or departmental budgets.

For new projects and help in estimating costs for significant changes to existing databases, please request the User Service Request Form directly from

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Custom Clinical Databases

The Electronic Research Application Portal Rapid Database Generator (eRAP RDG) is a 21 CFR Part 11 compliant web-based interactive tool for data entry and reporting. We can rapidly develop custom databases for longitudinal single and multi-site studies. Services include:

  • ✓ reporting tools
  • ✓ randomization engine
  • ✓ data upload
  • ✓ and file upload

In addition, eRAP is integrated with other Mount Sinai Health System clinical systems making sharing data between systems easy. These systems include:

  • ✓ EPIC
  • ✓ Mount Sinai Data Warehouse
  • ✓ Specimen Management Systems (Freezerworks and IPM LIMS)
  • ✓ and SCC Labs

We support calendaring services for Mount Sinai’s Shared Research Facilities and other labs throughout Sinai.

We can design a custom calendar that:

  • ✓ Includes instrumentation-specific data for efficient scheduling of your instrument
  • ✓ Is securely accessible via eRAP
  • ✓ Charges grants directly through Sinai Central and reconciles usage data for accurate billing


eRAP is supported by the Conduits - The Institutes for Translational Sciences at Icahn School of Medicine, financed by the National Center for Research Resources and the National Center for Advancing Translational Sciences of the National Institutes of Health through Grant Number UL1TR001433

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