eRAP Migration December 17th - 5:00pm to 11:59pm
Service Restored for eRAP - 9:30PM
Electronic Research Application Portal (eRAP) is now back up.
We have successfully completed the migration to the new eRAP database and reporting servers. All eRAP modules and reports are now running on the new infrastructure. Many thanks to the MSHS MSSQL DBA team and the RDS Scientific Computing team for their work on this migration.
Please pay close attention over the next few weeks to any irregularities with your normal eRAP workflow and reportany issues to email@example.com.
We have one outstanding known issue remaining with reports that are generated in Excel format. When opening a report in Excel, you may be prompted with the following message:
As a workaround, after verifying the URL, you may safely click Yes to open the report in Excel. The eRAP development team is working on a permanent fix.
Scheduled Downtime for eRAP - 5:00PM
Users Affected - Anyone who has access to ERAP
Date and Time – Tuesday Dec 17th 5:00PM until Tuesday Dec17th 11:59 PM
The MSSQL Database administration team in collaboration with the ISMMS Scientific Computing department is upgrading the Electronic Research Application Portal database to a new server
Downtime is needed to successfully migrate the data from the old database to the new database
During the down time eRAP will not be available